Supply light flashing on SST-2
A flashing supply light means that the temperature sensor is either missing or bad. Ensure that the sensor is correctly wired to the two blue wires. The system will not function without a sensor. Click here to see more about the Temperature sensor. Click here to view...
What is the maximum load for the SST-2?
Supply Voltage The SST-2 fixed set point thermostat operates from 120, 208, 240 or 277 VAC at 50/60 Hz. For line supply and load connections, use 10 AWG or larger wires rated for at least 75°C (167°F) at 300 VAC. Contactor Rating The heater contactor...
Where should the temperature sensor be located?
Ideally, the temperature sensor should be located on the pipe on the opposite side from the heater. If this is not possible the sensor can be used as an ambient temperature sensor although it will be less efficient. A representative diagram of a temperature sensor for...
Temperature set point on SST-2
For the SST-2 the temperature set point is either 40 °F (4.44 °C) or 175 °F (79.44 °C) depending on the particular model being used. The set point is the temperature the unit uses for switching on and off with a 2 °F deadband. For the 40 °F (4.44 °C) model the unit...
I have power to the unit and the lights come on but I do not get power to the heaters. (Units sold before 2015)
When wiring the SST-2 the white and red wires of the controller must be wired together for the unit to have power. This is regardless of the voltage applied to the unit. The white wire powers the controller and the red wire goes to the contact of the internal relay to...
Can I shorten or extend the sensor wire?
Yes, the length of the sensor wire can be shortened or extended as long as: Extending the sensor wire - The sensor wire can be extended up to 500 feet with #18 awg wire and 2000 feet with #12 awg wire. Click here to see more about sensor placement. Shortening the...
Can I run the heater cable into the APS housing?
This depends on what you are calling heater cable. Most heat cable has two segments the heat tape and the cold wire. These are usually spliced together in either a high-temperature box or as an in line splice. The heat tape is the portion that actually gets hot and...
What controllers use CIT-1, GIT-1 & SIT-6E sensors?
The CIT-1, GIT-1 & SIT-6E sensors are used with the newer APS-C series controllers, EUR-5A controller and the upcoming PRO series controllers. These controllers supply the sensor 24VDC on the sensors red and black wires (black is ground). They also work on the...
Can I extend the wires and how far away can I locate the sensors?
Yes! The sensor wire can be extended up to 500 feet with #18 awg wire and 2000 feet with #12 awg wire. Be sure to follow NEC and local code for all electrical connections. Be sure to follow NEC and local code for all electrical connections. A three-conductor...
What conditions will make the sensors call for heat?
The CIT-1, GIT-1 & SIT-6E sensors all call for heat when they sense conditions with both a temperature below 38 °F (3.33 °C) and moisture on their moisture grid. Click here to see more about Snow & Ice sensors
What voltages should I see when the sensor is connected to the controller and calling for snow?
This depends on the controller, on the newer APS-C series controllers, EUR-5A controller and the PRO series controllers they are supplied with 24VDC across the red and black wires (black is ground). The control signal coming back to the melt control is measured...
How can I change the pressure settings on my NETCOM?
How can I change the pressure settings on my NETCOM? Establish communications with the dehydrator through the Ethernet interface (default IP address from the factory is 192.168.52.2) and navigate to the configuration page. Here you can change the low pressure alarm,...
How can I communicate with my dehydrator?
The NETCOM dehydrator can communicate via Ethernet, RS422, and RS232. The Ethernet interface provides the best communications and control of the dehydrator by providing a web based interface. Through this interface, you can monitor the system, change the IP address,...
Can I change the IP address ?
Yes, Establish communications with the dehydrator through the Ethernet interface (default IP address from the factory is 192.168.52.9) and navigate to the configuration page. Here you can change the IP address by either allowing the unit to “obtain IP address...
Can I link two dehydrators together?
By default, a NETCOM is set as a slave so that it will accept commands from any other NETCOM dehydrators that has been configured as a master. To configure a NETCOM as a master establish communications with the dehydrator through the Ethernet interface (default IP...