Ben Crawford, President/CEO, ETI Companies

Dear Valued Customer,

Small businesses are the soul of every community across the globe. Many of you own or work in a small business…and even more of you support your local community’s small businesses each day. And right now, our communities are facing hardship.

As the Coronavirus continues to impact all of us, I wanted to take a moment to reach out to you directly. Our teams at ETI, ETI CONTROLS & ETI FAB recognize the challenges ahead for small business owners, employees, and their customers. Very humbly, we want you to know that we’re here for you.

We’ve taken several proactive measures to address the challenges that COVID-19 brings and avoid any disruption to our services. We are working hard to protect the health of all our team members and stepping up health and safety efforts in our production plants and customer service center. We are making adjustments to the way we work in these facilities, with more frequent daily cleaning, pre-planned shift protocols and reducing access inside our facilities. We’re responding as best we can to an ever-evolving situation, so if you are unable to reach us by phone during normal business hours, please send an email and one of our team members we will respond to you as soon as possible.

I have been – and continue to be – amazed by the resilience of our customers, and their ability to persevere through change. While these are testing times, we are in this together. We’re here for you and our team is standing by, ready to serve and support you.



Ben Crawford
President/CEO, ETI Companies