NETCOM FAQ’S – ADH-3COM & ADH-2ACOM

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How can I communicate with my dehydrator?

The ADH-3COM can communicate via an RS422 interface at 1200 or 9600 baud using seven data bits, one stop bit and even parity.  It can operate in standard (Scientific Atlanta) or terminal mode (ASCII).  For details on communications refer to pages 14 thru 19 of the user’s manual located at:

 ADH-3COM MANUAL

I have two dehydrators; can I make them work together?

Yes, however one will have to be configured as a master which requires a different firmware in order to make this happen.

 

The master communicates with the slave via the RS-422 interface with a recommended baud rate of 9600.

 

A complete explanation of the configuration, cable requirements and explanation of operation can be found in appendix C (page 29) of the user’s manual:

 

MANUAL

I have an alarm / fault light displayed on the front panel, what does it mean?

This depends on what the alarm or fault is.  You can determine the alarm or fault code by depressing the fault code select switch.  Since there can be multiple alarms and faults you will need to depress and release the switch until you see repeat codes.

 

The codes can be found in appendix B (page 28) of the user’s manual:

MANUAL

 

Some error codes may occur with several others for example a 03 leaky system warning will often be accompanied with an A01 low pressure alarm and an A11 excessive compressor operation alarm.  These would all be cleared when the leak in the system is found and repaired.

 

A07, A08, A09, A10 and A12 alarms could occur in different combinations depending on canister failure.

 

Multiple alarms may have simple single point solutions.

Can I change the pressure settings on my dehydrator?
Yes and no depending on what you need.

 

For a pressure change from high pressure (5-6 psi) to mid pressure (2-3 psi) and vice versa the process is pretty simple.  For high pressure a jumper is placed on J5-3 only, for mid pressure there needs to be jumpers on J5-3&4

 

To convert from high to low pressure (0.2 -0.5 psi) and vice versa requires modifications to the front panel circuit board must be preformed and a different pressure relief valve must be installed

 

Generally this is done by shipping the unit back to the factory but it can be done in the field if you don’t mind the work.

 

If expense is not an issue you could purchase a new front panel board configured to the new pressure settings and a new pressure relief valve and swap them out yourself.  This would allow you to swap them back if you need to return to the old pressure settings.

Why is the compressor constantly running?
There are numerous possibilities for this, to narrow the search consider your system as three parts: The wave guide, the dehydrator and the interconnecting tubing.  Isolating the dehydrator from the other two parts will determine if the problem is in the dehydrator.

 

Disconnect the outlet tube from the dehydrator and plug the output of the dehydrator.

Turn on the dehydrator and allow it to build pressure.  If the dehydrator reaches pressure and the compressor turns off then the leak is in either the wave guide or the interconnecting tubing.

 

If the compressor does not turn off then you have a leak in the dehydrator.  You can use the troubleshooting manual below to help find and repair internal leaks:

ADH-2A COM And ADH-3COM Troubleshooting Manual

Why do I keep getting the A12 dew point alarm?
The dew point alarm means that the internal humidity sensor is detecting moisture in the canisters.  Usually an alarm may occur for a few seconds and reset itself before it is seen as the unit determines a need to regenerate a canister.

 

At times with high outside humidity and duty cycles a canister may be declared wet before the other canister has completed its regeneration cycle.  At this time the unit will alarm for a dew point and then reset its self when the regenerating canister comes on line.

 

On dehydrators that have been in storage you may experience dew point alarms during the first 24 to 48 hours of operation due to moisture that has been absorbed into the desiccant canisters.

 

The humidity sensor used in the dehydrator is very sensitive and will become “saturated” at very low levels of moisture in the air. Once saturated it may take several hours of continuous dry air to dry out the sensor.

 

The software in the dehydrator declares a canister “wet” when the humidity sensor is “saturated” for 30 minutes of compressor run time. Given a need for several hours of continuous run time to dry out the sensor this can translate to several regeneration cycles before the sensor is dry.

 

A regeneration cycle for a single canister takes approximately 8 hours so you are looking at 24 to 48 hours to dry out the sensor.

 

Even when the canisters are declared wet the air conditioned by the canister is still dryer than the inlet air of the system.

 

Service will be required if the dew point alarm never clears or seems to be on without issues above being present.

ETI Network of Companies Private Label Capabilities

For over 55 years, The ETI Network of Companies has been the premiere choice for OEMs seeking fully customizable private label solutions from a partner that has served customers reaching over 100 different countries.  Our products branch out in various sectors of the electronics, metals, and plastics industries. Backed by our track record of proven products, design engineering, enhanced product testing and our insular manufacturing and assembly concept, we provide cost effective, highly innovative, and highly dependable products you can rely on.  We can help from the beginning of product development and take your product all the way to UL & CE product registrations.  Let our team move with speed and eliminate timely delays in the development and manufacturing processes.

 

Our global markets include Telecommunications, Satellite, Snow & Ice Management, Heat Tracing, and General OEM customized built controllers and sensors. Deemed “Essential Business” by the U.S Federal Government during the 2019 COVID-19 crisis, our products are relied upon and trusted in mission critical systems.  To further support our insular initiative our Network manufactures internally printed circuit boards, enclosures, mill/lathe machining, welding (Robotic, Tig, Mig), fabricating, stamping and complete assembly down to the finest details. Find out today why OEMs, Government & Military agencies around the world rely on and trust The ETI Network.

Did You Know?

 

 

Did you Know?  ETI Network has added two distinct manufacturing capabilities.

 

ETI manufactures and assembles much more than electronic equipment! ETI Fab can fulfill your machining, fabricating, and welding needs. In 2019, Fab was founded in Westfield, IN to take on the constant demands of machining and fabricating. This has allowed the Network to become more insular and better control product quality and delivery. Our diverse employee base has many years of experience in disciplines from metal fabrication to CNC machining with various materials, including ferrous, non-ferrous, aluminum, bronze, copper, and plastics. Check out the ETI Fab website for more information! Link: www.eti-fab.com

 

Also established in 2019, the ETI Controls located in South Bend, IN, can design and build your printed circuit board needs.  With our new Surface Mount Technology fully automated line equipped with Automated Optical Inspection has the capacity and resources to completely build and assemble your electronic requirements. The Network has expanded into private label of custom controllers and sensors. This has expanded core capabilities and private label initiatives tremendously and allows to better control our supply chain.

 

Have a question? Just ask your favorite ETI Network salesperson for more information!

Robotic Multi-Station Weld Cell Acquisition Announcement

In an effort of improving safety, accuracy and repeatability, The ETI Network of Companies is proud to announce the latest acquisition of an OTC Daihen Robotic Multi-Station Weld Cell. With “Speed is Our Weapon”, the new Cell diversifies the types of steel, stainless steel and aluminum used at the ETI FAB facility located in Westfield, IN. Along with the new cell, Camtek Optisolutions software was chosen to accurately and efficiently produce tooling and fixtures to support the Robotic Weld Cell.  This allows the team to create and design prototype and production fixtures in-house.

 

OTC Daihen, Inc. has a long history and is well-known for precision, quality, and minimal weld splatter. “Automation and the concept of the Smart Factory is a goal that we strive towards building every day at The ETI Network of Companies. First and foremost, the new weld cell enhances safety while significantly increasing part production. Further, we strive for continuous improvement in product quality, reliability and reducing variation in our processes.  Our goal is to be responsive to customers everchanging needs.” – Ben Crawford, President and CEO of ETI.

ETI & ETI FAB Are Hiring!

ETI & ETI FAB ARE HIRING

Positions Available

ETI & ETI FAB are equal opportunity employers. We offer competitive wages and great benefits.

ETI – SOUTH BEND, IN

  1. Firmware Engineer

For more information, or to apply for these positions, please contact ETI & ETI Fab HR representatives, here:

Pennie Ritterpritter@networketi.com

ETI FAB – WESTFIELD, IN

  1. General Laborer Position for 2nd Shift; Monday – Friday 3PM-11:30pm   

For more information, or to apply for these positions, please contact ETI & ETI Fab HR representatives, here:

Pennie Ritterpritter@networketi.com

What type of wire do I need to extend my lead length? Sensor vs. Thermistor

When installing ETI sensors and thermistors, you may find that you need to extend the leads greater than what’s already provided from the factory. Because the Snow Switch sensors operate at a higher voltage and use higher current than the thermistors, the recommended wire gauge differs between the two. To avoid confusion, we’ve created this writeup to explain our recommendations for extending the leads on ETI’s Snow Switch sensors and thermistors. For Snow Switch sensors, ETI recommends #18 AWG wire for up to 500 ft and #12 AWG wire for anything greater than 500 ft. On several product datasheets, #12 AWG wire is limited to 2000 ft because the average sensor runs 24 volts at 250 mA of current to limit voltage drop and low current issues.

 

Regarding the temperature sensors (thermistors), the requirement differs because the thermistor runs at 5 volts and approximately 2 mA of current, which is a negligible line loss. The main difference resides in the line resistance. ETI controllers use a 100k ohm thermistor with a negative temperature coefficient, so when the temperature decreases, the resistance increases. Since the thermistors are used for snow melt and freeze protection, the range of resistance used is 2.7Meg ohms (-40F °) to 75.2k ohms (+90F °). This means a single digit degree change will be marked by a resistance change of between 800k ohm per degree on the cold end to 2k ohms per degree on the hot end.

 

Since #22 AWG wire (which is what is specified on the thermistor) has a resistance value of 16.5 ohms per 1000 ft, it can be observed that the wire gauge will not make a considerable difference in the measurement of temperature. This means it is acceptable to use a #22 AWG wire to extend the cable.

 

#18AWG wire is 6.51 ohms per 1000 feet of wire and #12 AWG is 1.62 ohms per 1000 feet. It is worth mentioning because the #22 AWG may be the most cost-effective solution compared to the #18 or #12 AWG wire.

 

With all of that said, if the wire meets the work requirements for insulation and protection of the wire and meets ETI’s wire recommendations, it is acceptable to use #22 AWG or larger to extend the wires for the thermistor, and #18 AWG wire for up to 500 ft and #12 AWG wire for anything greater than 500 ft for ETI’s Snow Switch sensor cables

ETI TRACON – HEAT TRACE – HELPFUL TIPS

TRACON FAQ’S – FPT-130

 

CAN THE UNIT INTERFACE WITH BMS? CAN IT COMMUNICATE WITH BACNET OR MODBUS?

No, the FPT 130 provides a summary alarm via a dry contact relay.  This relay is energized whenever the unit is powered.  So, with power off the NC contact is closed, and the NO contact is open.  When the unit is powered these are in the opposite state.  A fault will de-energize the alarm relay and close the NC contact.  This allows for a default, power loss alarm without power.

 

MAX ALLEN

MAX ALLEN

Sales Associate

(O) +1 574-999-1226

mallen@networketi.com

 If you have any questions regarding any of our products please feel free to contact me any time at +1-574-999-1226 or email me at mallen@networketi.com

NETCOM FAQS – ADH NETCOM

HOW CAN I CHANGE THE PRESSURE SETTINGS ON MY NETCOM?

 

Establish communications with the dehydrator through the Ethernet interface (default IP address from the factory is 192.168.52.9) and navigate to the configuration page.  Here you can change the low pressure alarm, low pressure limit, high limit target and high pressure alarm settings.  You can also select between psig or mbar and small or large system settings.

ETI IS GOING PAPERLESS

Why the change?

In an effort to become more streamlined and to do our part for the environment, ETI is moving to a paperless system for all of our product Data Sheets, Installation Guides and Manuals.  Moving forward, all of our product lines; Snow Switch, Tracon and Netcom, will have a scannable QR Code on them that will lead the end user and/or installation expert to the ETI Product Supporting Document Library.  The Document Library will contain the most up to date information on all of the products in addition to information on our Legacy products.  All of the documents housed in the Document Library are available to download and print at your convenience.

How does it work?

 

NEW ETI PRODUCT ARRIVES AT CUSTOMER LOCATION

Need Product Documentation In The Field

If you have any questions regarding this most recent update to our procedures please feel free to contact our Sales Team Sales@networketi.com , +1-574-233-1202 or send us a message using the ETI Chat feature on our website.

 

 

Heat Trace with Plastic Pipes

Heat Trace with Plastic Pipes

Heat cable can be used on plastic pipes but the plastic’s durability and thermal properties must be considered. Plastic has approximately 125 times the thermal resistance than steel but is also more susceptible to damage from direct high temperatures. The key to heating plastic pipes is to use a lower temperature and distribute it as evenly as possible.

It is always a good idea to use a heat trace system with an automatic thermostat and control, but especially so when using heat trace on plastic pipe. An automatic heat trace control can monitor and maintain the system’s temperature, alarm for problems, and shut off the heat cable to prevent damage.

There is heat cable designed specifically for plastic pipes that is self-regulating and has limited wattage. Self-regulating heat cables have a conductive core between two bus wires that becomes more conductive when cold. This system increases the power to the cold spots and decreases it to the warmer areas, which provides a more even heat source.

The manufacture of the plastic pipe should be able to provide information as to the maximum temperature and how close heat cable can be spaced or wrapped on the pipe to avoid damage. Some applications may require heat cable to be applied to opposite sides of the pipe at a lower temperature to distribute the heat more evenly, avoiding one direct area of concentrates heat which may damage the pipe.

It is recommended to install a foil material between the pipe and the heat cable to avoid direct contact and help provide a more even heating. If doing this place the heat trace control thermostat directly onto the pipe with no foil over it or between it and the pipe to ensure a more accurate reading.

You can use heat cable on plastic pipes as long as you follow precautions, such as determining your pipe’s thermal capacities, selecting a self-regulating, low wattage heat cable and using an automatic heat trace control with safety functions. Following these guidelines will help prevent damage and increase the life of your heat trace system.

 

MAX ALLEN

MAX ALLEN

Sales Associate

(O) +1 574-999-1226

mallen@networketi.com

 If you have any questions regarding any of our products please feel free to contact me any time at +1-574-999-1226 or email me at mallen@networketi.com

SNOW SWITCH FAQS – PD-PRO

WHY DO I HAVE A RED GFEP LIGHT ON?

 

The GFEP indicator will come on when a ground fault occurs in one of the heater circuits.  The insulating resistance of the heater cable is breaking down or the cable has been damaged allowing current to pass to ground thru an incorrect pathway.  Left un-repaired the cable could cause a fire if it continues to be powered.

 

When a ground fault is detected the controller will not allow power to be applied to the heater circuits until the problem is corrected.  You can isolate the offending heater by removing all the heaters and reinstalling them one at a time to discover the heater with the fault. An alternative to this method is to use a Meg-ohm tester and test each heater leg per the manufactures specifications.

 

You will need to contact the heater manufacturer for instructions on how to locate the problem and fix it. Most heaters can be repaired with repair kits or splice kits but the manufacturer will be able to provide the details.

FREQUENTLY ASKED QUESTIONS – TRACON TEMPERATURE CONTROLLER

Temperature Controller – GPT-130

 

 

 

 

 

 

 

 

QUESTION –

WHY AM I GETTING A GROUND FAULT WHEN THE GROUND FAULT CURRENT IS SO LOW?

 

ANSWER – 

The GPT-130 displays a number of alarms, beside the ground fault it will also alarm for low current.  If you have disconnected the load to trouble shoot a possible ground fault in the heater cable, then you probably have a Low Current Alarm and a very low default ground fault current reading.

You can tell the difference by looking closely at the display, it will tell you what the alarm is for.  If you want to clear the low current alarm so you can test the controller then go into the configuration menu and disable the Low Current Alarm.

Remember to re-enable the Low Current Alarm when you are done testing and ready to put the unit back into service.

 

  Tracon-Model-GPT-130-Manual

MAX ALLEN

MAX ALLEN

Sales Associate

(O) +1 574-999-1226

mallen@networketi.com

 If you have any questions regarding any of our products please feel free to contact me any time at +1-574-999-1226 or email me at mallen@networketi.com

ETI IS HIRING – PARTS & SERVICE SPECIALIST / CUSTOMER SERVICE

ETI SOUTH BEND IS HIRING

Position Available

ETI is an equal opportunity employers. We offer competitive wages and great benefits.

ETI – SOUTH BEND, IN

  1. Parts & Service Specialist / Customer Service

For more information, or to apply for these positions, please contact ETI HR representative:

Pennie Ritter

Pennie Ritter

HR Manager

(o): +1 574-999-1204

(m): +1 317-519-5766

pritter@networketi.com

ANTHONY MACRI NAMED ETI’S DIRECTOR OF ENGINEERING

TUESDAY, SEPTEMEBER 29, 2020 (SOUTH BEND, IN) The ETI Network of Companies (ETI, ETI Fab, and ETI Controls) is proud to announce the promotion of Anthony Macri to Director-Engineering. Anthony is a proven leader at ETI with over 5 years of experience as an Electrical Engineer.  In his first year with ETI, Mr. Macri’s background and knowledge were vital in the creation of ETI Controls (ETI’s In-house Board Building Division).

 

“Anthony was influential on The ETI Network Grand Strategy creation and is now leading the execution of the plan” stated Ben Crawford President & CEO”.  We are excited he accepted the position and with his energy and skill he will create an environment of speed and innovation of ETI custom designed products while launching private label manufacturing for new customers”.

 

Anthony received a B.S in Electrical and Computer Engineering Technology from Purdue University.  Prior to joining ETI, Anthony held the position of Electrical Engineer at Roush Industries in the Detroit area with a focus on wire harness automotive engineering. 

 

“I’m very excited about this new opportunity here at ETI,” Macri stated.  “ETI has established a great team of industry experts over the years and it is truly an honor to work with them every day.  With a continued focus on quality and product development, I see great things on the horizon for the entire ETI Network of Companies.”

September Is Sensor Placement Month At ETI

SENSOR PLACEMENT FOR SNOW & ICE MELT APPLICATIONS

 

A great number of service calls come in with the common problem of the heaters not coming on even though it is snowing outside or there is ice buildup. After trouble- shooting the system it is discovered that the equipment is fine but there is no snow or ice on the sensor.

 

The proper placement of sensors is critical for the snowmelt system to operate. This is especially true if only one sensor is used, multiple sensors can be a little more forgiving for incorrect placement but to get the most out of the system it would be advisable to locate as many sensors in the “sweet spot” as possible.

 

The best person to determine the sweet spots for the sensors is the installer but to do so the installer needs to consider several parameters when considering the site and the final location of the sensor or sensors. These include but are not limited to:

 

          1.  Prevailing winds

          2.  Obstructions

          3.  Orientation of buildings and their affects on snow and drift patterns

Jeremy Crawford

Jeremy Crawford

Business Development Representative

(o): +1 574-999-1274

(m): +1 317-450-3200

jcrawford@networketi.com

1850 N Sheridan St
South Bend, IN 46628
+1 574-233-1202

INTRODUCING THE ETI CHAT BUNCH

Have a question you can’t find the answer to?  Just click the LETS CHAT bubble on any page and talk to a member of THE ETI CHAT BUNCH today.  

ETI IS HIRING – Shipping & Receiving Clerk

ETI IS HIRING

Positions Available

ETI is an equal opportunity employers. We offer competitive wages and great benefits.

ETI – SOUTH BEND, IN

Shipping & Receiving Clerk

For more information, or to apply for these positions, please contact ETI HR representative:

Pennie Ritter

Pennie Ritter

HR Manager

(o): +1 574-999-1204

(m): +1 317-519-5766

pritter@networketi.com

FREQUENTLY ASKED QUESTIONS FOR SNOW AND ICE MELT

Snow & Ice Systems – APS-3C

 

 

 

 

 

 

 

 

QUESTION – Can I simulate a sensor call for heat to test the system?

 

 

ANSWER – Yes, by putting a jumper between pins 1 and 2 of the class two terminal blocks the system will respond as if the sensor were seeing snow conditions.  The snow and heat indicators will come on and relay or contactor will be pulled in.

 

  Snow-Switch-Model-APS-3C-Manual

MAX ALLEN

MAX ALLEN

Sales Associate

(O) +1 574-999-1226

mallen@networketi.com

 If you have any questions regarding any of our products please feel free to contact me any time at +1-574-999-1226 or email me at mallen@networketi.com

8 SIMPLE STEPS FOR MAINTAINING YOUR ETI SNOW & ICE MELT SYSTEM FOR WINTER

Winter is right around the corner and now is the time to inspect your snow and ice melt system and preform any necessary maintenance. Routine inspection and basic maintenance will keep your snow and ice melt system functioning efficiently for years to come. We have created a list of steps to take to make sure your snow and ice melt system is ready to go.

8 Simple Steps For Winter

  1. CLEAN OUT GUTTERS AND DOWNSPOUTS
  2. CHECK THAT SENSORS ARE CLEAN AND CLEAR OF DEBRIS
  3. CHECK FOR PROPER DRAINAGE
  4. ……….
  5. ……….
  6. ……….
  7. ……….
  8. ……….

DOWNLOAD THE ENTIRE LIST ALONG WITH HELPFUL TIPS BELOW

MAX ALLEN

MAX ALLEN

Sales Associate

(O) +1 574-999-1226

mallen@networketi.com

 If you have any questions regarding any of our products please feel free to contact me any time at +1-574-999-1226 or email me at mallen@networketi.com

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